Last updated: October 2025
Welcome to Skelliewag (“we,” “our,” or “us”). Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with our services, or contact our team.
By using this website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website immediately.
1. Information We Collect
We collect information to provide better services and to improve your experience on our website. The types of information we collect include:
a. Information You Provide to Us
When you contact us, fill out forms, or request our services, you may provide personal details such as:
- Your name and email address
- Company name and website URL
- Project details or messages you choose to share
b. Automatically Collected Information
When you browse our website, certain data is collected automatically:
- IP address and browser type
- Pages visited and time spent on each page
- Device type and operating system
- Referral source (how you found our site)
This information helps us analyse website performance and improve usability.
c. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to personalise your experience, measure performance, and analyse visitor behaviour.
You can manage or disable cookies in your browser settings, but doing so may limit certain website features.
2. How We Use Your Information
We use the information collected to:
- Respond to your inquiries and provide requested services
- Analyse and improve website performance and user experience
- Customise marketing and content based on user interests
- Maintain the security and integrity of our systems
- Comply with legal or regulatory obligations
We never sell or rent your personal information to third parties.
3. Legal Basis for Processing (GDPR Compliance)
If you’re located in the UK or EU, we process your personal data based on one or more of the following:
- Your consent
- Performance of a contract or service
- Compliance with a legal obligation
- Our legitimate interest in improving our services and communications
You can withdraw your consent at any time by contacting us via the contact page.
4. Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
When data is no longer needed, we securely delete or anonymise it.
5. Sharing Your Information
We may share limited data with trusted service providers who assist us in operating our business (for example, hosting platforms, analytics providers, or CRM tools).
All partners are required to handle your data in compliance with applicable privacy laws and only for the purposes we authorise.
We may also share information if required to do so by law or government request.
6. Data Security
We take the security of your information seriously.
Our systems use encryption, secure hosting environments, and limited access controls to protect your personal data from unauthorised access, disclosure, or misuse.
While we follow best practices, no online system is completely risk-free. You share information with us at your own discretion.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal data.
- Correction: Ask us to fix inaccurate or incomplete information.
- Erasure: Request deletion of your data when it’s no longer necessary.
- Restriction: Limit processing under certain conditions.
- Portability: Receive a copy of your data in a commonly used format.
- Objection: Opt-out of direct marketing or certain data uses.
To exercise any of these rights, please reach out to us via our contact page.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external sites. Please review their policies before providing any personal information.
9. Children’s Privacy
Our website and services are not directed at children under the age of 16.
We do not knowingly collect personal data from minors. If you believe your child has provided us with personal information, please contact us via the contact page so we can delete it promptly.
10. International Data Transfers
If you access our website from outside the UK, please note that your data may be transferred and processed in other countries where our hosting or service providers operate.
We ensure such transfers comply with applicable data protection laws through appropriate safeguards.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect new legal requirements or business practices.
The revised version will be posted on this page with an updated date. We encourage you to review it from time to time.
12. How to Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or your personal data, please reach out to us via our contact page.
We aim to respond within 48 hours.